Premium Luxury Vehicle Repair
We Service The Following Luxury Brands
Get A Free Estimate
We're Your Premier Auto Body Repair Shop Serving Delaware Ohio
Although we specialize in Luxury vehicle repair, Twisted Metal Collision services all makes and models including Hybrid vehicles. Our promise is to return your vehicle to its pre-loss condition. Any and all services will be made to your vehicle manufacturers specifications. Another great service that we offer is Repair Evaluations, if your vehicle has been repaired by another facility we will evaluate that repair for safety and quality.
During the Estimate Process, the vehicle is inspected and relevant data is entered into our Estimate Computer Systems. This data is complied into an estimate that determines the cost of repairs. However, often there is hidden damage that cannot be seen until after the vehicle is disassembled.
Once the estimate is completed, the insurance company will review it. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process.
In Disassembly, hidden damage is often found, and inner structure repairs are determined. Many times this will require scheduling an insurance re-inspection and ordering additional parts.
The required parts for your vehicle are ordered, and availability is checked. If a part needs to be special ordered, the order will be placed as soon as possible. Although many parts may arrive very quickly, the repair process cannot begin until the shop receives all of the structural parts.
In the Structure Repair area, the unitized body is returned back to the factory specification. A sophisticated measuring system is used to monitor all phases in this area. A computer based measurement system is used to analyze the frame of your vehicle. This system insures an accurate repair.
The Body Repair Department replaces exterior panels and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here the vehicle will go to the Paint Preparations Department.
Paint and Refinishing:
Paint Preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to ensure good adhesion when the final top color and clear coats of paint are applied.
Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle’s systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
In the Detailing area, the vehicle is hand washed, dried and lightly detailed inside and out to remove any dust or dirt that accumulated during the repair process. Then a final quality control inspection is performed.
Delivery is the last step in the repair process. When the customer arrives to pick up the vehicle, the bill is explained, and the final paper work is completed. The customer drives away in the vehicle that has been restored to its pre-accident condition.
How To Select An Auto Body Shop In Delaware Ohio
When that unfortunate accident happens it’s perfectly normal to feel anxiety towards the entire situation. Most people run out and hire the first Delaware Ohio company they come across. Or worse, solely selecting an auto body shop on the lowest price. Understand you get what you pay for. Twisted Metal Collision has been around for over 16 years and our reputation only gets stronger year after year.
Below we want to lay out a few tips on selecting the best auto body shop Delaware Ohio business.
1. Consider experience
One key element that you need to consider when scouting for an auto collision repair shop is experience. We’ve been in business for longer than 16 years and we realize what it takes to offer our clients quality services. When you choose our services, we are going to make sure the process is simple to ensure you’re comfortable as possible.
As the best auto body repair shop in Delaware Ohio, we advise our visitors to first do an extensive research online along with asking their close friends and family members for recommendation and referrals. However, before you make your final decision, make sure that you take into account the company’s experience. The greater experienced an auto collision repair shop is, the greater the chances of you getting quality services.
2. Research the Auto Body Shop
This can be another key element that lots of people overlook. Before making your own final selection, research the company’s process, staff, tools, industry connections, marketing plans, reviews, specialties, etc. Your vehicle is a critical part of your life and you want to make the right choice in your body shop selection.
Take your time and discover if your company is fully certified, licensed plus the quality of professionalism they may have. If you own a high-end luxury vehicle, you’ll want to choose a business that has highly skilled staff that are up to date with the automobiles latest repair techniques. Being a professional luxury car repair body shop, we usually train our staff regularly to make sure that they may be well conversant together with the latest repair technology. The ways to access condition of the art facility that may comfortably repair top quality cars including Lexus and Mercedes.
Being a Delaware Oh body shop who services luxury vehicles rest assured our staff is professionally trained on all of the latest repair technologies. If the auto repair body shop you are researching is not certified in luxury auto repair or any vehicle body repair, then it’s time to continue your search.
3. Read customer testimonials
What are the body shops clients that have used the companies services saying about the grade of services that they offer? Thanks to advance in technology now it is easy to read reviews by going to the company’s website and reading testimonials. When reading reviews, don’t just focus on the positive ones, take your time and focus the negatives ones also. Also, check how customers have rated the company. At Twisted Metal Collision, we’re proud of our high reviews our customers have left us. We always ensure that our customers are 100% satisfied, one factor that is evident from 5-star rating they’ve given us.
4. Contact the business
After you have collected enough information, be sure to contact the company. Body shops that are efficient and reliable usually offer online estimates to their customers. Ensure that you obtain a no cost online quote to get yourself a rough idea of what it’s likely you’ll pay if you hire their company.
5. Make sure that the company is trustworthy
Many organizations usually need you to provide your personal details just like your email address and name before they can get the process started. Therefore, it is essential to decide on a company which is trustworthy and reliable. Once you have given them your own information, the corporation should reply in an organized manner because they supply the information you have.
What sort of customer satisfaction department will get back to you to help you understand how skillful and organized they are. Moreover, if the body shop company that you’ve chosen is in your area, or zip code, you can pay them a visit and check out the caliber of tools and materials that they normally use.
6. Capacity to handle all insurance carrier claims
Finally, the most crucial factor you will want to consider when choosing an auto collision repair company is by how many insurance carriers, and more importantly, YOUR insurance carrier they work with.
Only established and reputable auto body shops can accept all insurance companies.
Twisted Metal Collision is really a reputable car repair service provider which includes over 16 years of experience. For the last 8 years, we’ve specialized in Mercedes and Lexus repair. All our services aren’t just high quality but also, they are environmentally friendly.